Badminton Speciality Store SHUTTLE HOUSE
Customer's privacy
  About protection of personal data and privacy in our company.  

Our customer's personal data and privacy are protected by our security and we do not give out or sell any personal information of our customer. Our customer can do shopping without worrying about their personal data will be used or stolen.

1. Protection of personal data principle

We have strict restrictions to protect our customer's personal data.

2.About obtaining personal data

Our company only acquires our customer to provide some basic personal information in order for us to contact with our customer.
We obtain about customer's information the following as our company offer service .
Followings are examples、there is a case of not to apply it according to concrete content of information .

(1)   Information that we require from our customer

     We require basic personal information from our customer such as name, home address, E-mail address and telephone number, (There is also a case that we require fax number or cellular phone in order to deal with oversea online shopping.)

     There is a case we would ask about information of your age, sex, occupation, and work place, etc that under the agreement from our customer.

(2)Information of acquirement by using our service

     Information of business history and information that we require to distinguish between customers.

     When customer is connected with internet, information such as IP address etc maybe required.

     Information of your type of browser ,version , operation system , platform, and read page (URL) , the time and date ,searched goods , which is acquired according to access our managing web site .

     Other technique information of accessing with internet such as cookie and web beacon , and information of automatically obtained and kept every access by customer .

3. About purpose of using

(1)Connecting with our company

     We required those information when customer purchasing goods, making payment, ordering exchanging/returning items and inquiring etc.

(2)Advertising of our company or marketing.

     Offering information of all kinds mail magazine or online shopping for customer .

     Information of ordering status, sending catalogue,DM, and sending information about news and update.

(3)Correspond to inquiry from customer

     For inquiring, we answer questions from E-mails or phonecall etc from customer. For E-mails, on some occasions, sometimes the E-mails do not go through so we are not able to receive E-mails from our customers.

(4)A case of accompany other service

     accompany above from (1) to (3) , using necessity offered service from our group

     There is a case which we would use personal information for the purpose of out of provision of above .

4. About dealing with personal information

     Our company deal with personal data according to law of protection of personal data .

Personal data from customer is not known by other people .

5. Correctness and safety of data contents

     There is a case which we ask for cooperation because of secure correctness and newest customer's personal data .

     All your personal information is protected by our SSL(Secure Sockets Layer) which fully encrypt and protects all of your personal data so that it can not be read by anyone over the internet .

     We have kept back up data according to computer trouble , lost data by personal mistake etc . You can not procedure this back up data .

     We have taken care of about virus check , not to be infected virus . E-mail of our company send and received e-mail from customer have completely been checked . Please do not worry about that .

     We have been dealing with personal data to be a matter of great importance not to be read by anyone , not only internet but also in our company .

     By legal protection of personal information there is a case of handling different from above .

      When customer use our company service , we would regard as you agree with our legal of protection of personal data .

6. Supervision of where to commit

     The case of committed all of deal with personal information , we will supervise appropriate management .

7. Correct , delete and inquiry of personal information

     Please let us know , if you would like to inquiry or correct the personal information .After confirmed himself , we will cope immediately

     It will be need to be charged for mail etc , if you request the inquiry of personal information in writing .



Please inquiry any time if you have any question about personal information . Thank you

<responsibility of management and inquiry>


 YO3 corporation:(URL=http://yo-3,com/
 YO3 building,2-8-87 Nambanaka,Naniwa-ku,556-0011,Osaka,JAPAN 
(〒556-0011 大阪市浪速区難波中2−8−87 YO3ビル )

telephone:(+81)6-6647-1335  IPphone:(+81)50-7502-8659 / (GMT+09:00)10:30〜19:30
answering machine:(+81)6-6647-1335  IPphone:(+81)50-7502-8659 (GMT+09:00)19:30〜10:30


Badminton Speciality Shop SHUTTLE HOUSE
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